Delivery Information

All you need to know about our delivery times can be found right on this page: The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.Business days are from Monday to Friday, and do not include weekends or public holidays. For example a Neff Limited  order placed on Monday for ZONE 1 will arrive between Tuesday and Friday. The same order placed on Friday would arrive between Saturday and Wednesday the following week. 

 

This applies for orders placed before 2pm. 
Business days are from Monday to Friday, they do NOT include weekends or public holidays. Nevertheless, we do attempt delivery on Saturdays. Therefore, in most cases a Neff order placed on Monday from Mombasa (Zone 3) will be delivered between Tuesday and Friday. The same order placed on Friday from Mombasa (Zone 3) will be delivered between Saturday and Monday the following week. If you chose a Pickup Station, your item will generally be available for collection within 1-4 business days.

Neff Ltd. provides free delivery for orders above 3,000/=  for customers within Mombasa CBD.

A Flat fees of KES 800/- will be added for deliveries within Nairobi, extra charges may apply.

For deliveries to other cities, all delivery fees will be taken upon by the customer.



Zone 1

Westlands

Langata

 Kasarani

Embakasi North

Embakasi West

Starehe

Embakasi East

Dagoretti North

Kibra

Ruaraka

Embakasi Central

Makadara

Mathare

Central Business District

Dagoretti South

Roysambu

Embakasi South

Gigiri

Kamukunji

Kangemi

Upper Hill

Zone 2

Juja

Kiambaa

Turbo

Kiambu

Nakuru Town West

Kisumu Central

Nyali

Thika Town

Kabete

Moiben

Lari

Nakuru Town East

Changamwe

Likoni

Ruiru

Kikuyu

Ainabkoi

Kesses

Kisumu East

Jomvu

Mvita

Githunguri

Limuru

Kapseret

Eldoret

Kisumu West

Kisauni

 

 

 

Gatundu South

Gatundu North

Zone 3

Msambweni

Lunga Lunga

Matuga

Kinango

Kilifi North

Kilifi South

Kaloleni

Rabai

Ganze

Malindi

Magarini

Isiolo North

Isiolo South

Igembe South

Igembe Central

Igembe North

Tigania West

Tigania East

North Imenti

Buuri

Central Imenti

South Imenti

Maara

Chuka/Igambang'ombe

Tharaka

Manyatta

Runyenjes

Mbeere South

Mbeere North

Mwingi North

Mwingi West

Mwingi Central

Kitui West

Kitui Rural

Kitui Central

Kitui East

Kitui South

Masinga

Yatta

Kangundo

Matungulu

Kathiani

Mavoko

Machakos Town

Mwala

Mbooni

Kilome

Kaiti

Makueni

Kibwezi West

Kibwezi East

Kinangop

Kipipiri

Ol Kalou

Ol Jorok

Ndaragwa

Tetu

Kieni

Mathira

Othaya

Mukurweini

Nyeri Town

Mwea

 Gichugu

Ndia

Kirinyaga Central

Kangema

Mathioya

Kiharu

Kigumo

 Maragwa

Kandara

Gatanga

Turkana North

Turkana West

Turkana Central

Loima

 Turkana South

Turkana East

Kapenguria

Sigor

Kacheliba

Pokot South

Samburu West

 Samburu North

Samburu East

Kwanza

Endebess

Saboti

Kiminini

Cherangany

Soy

Marakwet East

Marakwet West

Keiyo North

Keiyo South

Tinderet

Aldai

Nandi Hills

Chesumei

Emgwen

Mosop

Tiaty

Baringo North

Baringo Central

Baringo South

Mogotio

Eldama Ravine

Laikipia West

Laikipia East

Laikipia North

Molo

Njoro

Naivasha

Gilgil

Kuresoi South

Kuresoi North

Subukia

Rongai

Bahati

Kilgoris

Emurua Dikirr

Narok North

Narok East

Narok South

Narok West

Kajiado North

Kajiado Central

Kajiado East

Kajiado West

Kajiado South

Kipkelion East

Kipkelion West

 Ainamoi

Bureti

Belgut

Sigowet Soin

Sotik

Chepalungu

Bomet East

 Bomet Central

Konoin

Lugari

Likuyani

Malava

Lurambi

Navakholo

Mumias West

Matungu

Mumias East

Butere

Khwisero

Shinyalu

Ikolomani

Vihiga

Sabatia

Hamisi

Luanda

Emuhaya

Mount Elgon

Sirisia

Kabuchai

Kanduyi

Bumula

Webuye East

Webuye West

Kimilili

Tongaren

Teso North

Teso South

Nambale

Matayos

Butula

Funyula

Budalangi

Ugenya

Alego Usonga

Ugunja

Gem

Bondo

Rarieda

Seme

Nyando

Muhoroni

Nyakach

Kasipul

Kabondo Kasipul

Karachuonyo

Rangwe

Homa Bay Town

Ndhiwa

Mbita

Suba

Rongo

Awendo

Suna East

Suna West

Uriri

Nyatike

Kuria West

Kuria East

Bonchari

South Mugirango

 Bomachoge Borabu

Bobasi

Bomachoge Chache

Nyaribari Masaba

Nyaribari Chache

Kitutu Chache North

Kitutu Chache South

 

Borabu

North Mugirango

West Mugirango

Kitutu Masaba

 

 

Zone 4

Lamu East

Lamu West

Taveta

Wundanyi

Mwatate

Voi

 

Zone 5

Garsen

Galole

Bura

Garissa Township

Balambala

Lagdera

Dadaab

Fafi

Jara

Wajir North

Wajir East

Tarbaj

Wajir West

Eldas

Wajir South

Mandera West

Banissa

Mandera North

Mandera South

Mandera East

Lafey

 

Moyale

North Horr

Saku

Laisamis